FAQs
How to shut off water from the main
This main is located in the front of your property near the street. It's in-ground, so you may have to clear away debris to locate it and open the lid.
Open the lid, locate the Customer's Hand Valve and turn it 1/4 turn. You should see the water meter stop running.
Then - Call WVR for assistance.
When to call for assistance
Sometimes, if a leak is caught quickly and the source is repaired, it's might be possible to dry it out yourself.
However, the longer water sits, and the more is seeps into cracks - the more damage it causes.
When in doubt, call WVR.
*If you dry it out yourself, PLEASE MONITOR FOR MOLD GROWTH*
Our mitigation process
Professional water extraction techniques are used to remove moisture from damaged walls, floors and crawl spaces without causing further damage to your home. We combine advanced dehumidification techniques with professional drying equipment to get you back into your home or office in a timely and efficient manner.
We utilize moisture readers, infrared imaging and years of experience to ensure our mitigations are thorough, and done right the first time!